Terms & Conditions

General Terms & Conditions

Our General Terms & Conditions applies to all charters, package tours, Atlantic City and all/any other services provided through Amazing Destinations LTD.

Amazing Destinations LTD. acts only in the capacity of agent/broker in making arrangements for transportation whether by common contract or private carrier, sightseeing tours, restaurants, hotel accommodations and any other arrangements. Amazing Destinations LTD. does not assume any liability whatsoever for any injury, damage, loss, accident or delay to person or property due to any act of default or negligence on the part of any motorcoach carrier, restaurant, hotel, company, or person rendering any of the services in connection with the tour itineraries. It accepts no responsibility in part or whole for delayed departure or arrival, mechanical malfunction, failure, breakdown, quarantine, labor dispute, damage or delay due to sickness, weather, or any cause beyond their control.

Amazing Destinations LTD. has the right to modify any tour when the need arises. This will be done with all efforts to maintain the original itinerary. Amazing Destinations LTD. does not assume any liability for lost or damaged baggage and or items left on the bus. We reserve the right to substitute other equipment and/or subcontract to another transportation company. Customer is responsible for all damages to interior/exterior of the vehicle and such charged can be charged to the customer’s credit card or billed at the discretion of Amazing Destinations LTD. If there is a fuel increase a fuel surcharge will be imposed. Rates in brochure are based on the 5 boroughs of New York City (Brooklyn, Bronx, Queens, Staten Island & Manhattan) there will be an additional fee imposed for other pickup locations outside of the 5 boroughs.

There will be a bus cleanup surcharge of $450.00 for any bus that comes back to the pickup location in any other condition then it was sent to you the chartering part, payment is due at time of drop off to the bus driver.

From time to time, Amazing Destinations customers may be photographed while on tour and pictures may be posted in our publications, on our website and on social media websites, if you do not want your picture taken, please alert the Amazing Destinations Driver at the start of your trip. When the coach is moving, it is best to remain seated for your safety. If an emergency arises and you need to move about the motorcoach, always hold onto the back of the seat or the overhead racks.

FEDERAL REGULATIONS

The Department of Transportation, Bureau of Motor Carrier Safety, has adopted certain ELD (electronic driving device) regulations for the protection and safety of both the customer and the driver. Smoking in vehicles is not permitted. The use of drugs and underage drinking is prohibited. We have the right to terminate transportation due to unruly behavior or police being called to assist the driver. No refunds will be given.

The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is reported to be contagious. The state of medical knowledge is evolving, but the virus is believed to spread from person- to- person contact and possibly by contact with contaminated surfaces and objects or in the air. People reportedly can be infected and show no symptoms and therefore spread the disease. The exact methods of spread and contraction are unknown. Evidence has shown that COVID-19 can cause serious and potentially life-threatening illness and even death. Amazing Destinations, LTD. cannot prevent you or your child(ren) from becoming exposed to, contracting, or spreading COVID-19 while utilizing Amazing Destinations, LTD. services, or premises. It is not possible to prevent against the presence of the disease. Therefore, if you choose to utilize Amazing Destinations, LTD. services and/or enter onto Amazing Destinations, LTD. premises you may be exposing yourself to and/or increasing your risk of contracting or spreading COVID-19.

I have read and understood the above warning concerning COVID-19. I hereby choose to accept the risk of contracting COVID-19 for myself and/or my children in order to utilize Amazing Destinations, LTD. services and enter Amazing Destinations, LTD. premises. These services are of such value to me and/or to my children, that I accept the risk of being exposed to, contracting, and/or spreading COVID-19 in order to utilize Amazing Destinations, LTD. services, and premises in person. I hereby forever release and waive my right to bring suit against Amazing Destinations, LTD. and its owners, officers, directors, managers, officials, trustees, agents, employees, or other representatives in connection with exposure, infection, and/or spread of COVID-19 related to utilizing Amazing Destinations, LTD. services, and premises. I understand that this waiver means I give up my right to bring any claims including for personal injuries, death, disease or property losses, or any other loss, including but not limited to claims of negligence and give up any claim I may have to seek damages, whether known or unknown, foreseen, or unforeseen.

PLEASE NOTE THAT ALL PAYMENTS MADE 15 DAYS OR LESS PRIOR TO THE SCHEDULED DEPARTURE DATE MUST BE MADE BY SECURED FUNDS

PLEASE ALSO NOTE THE FOLLOWING

  1. If a check is returned to Amazing Destinations Ltd. For any reason, there will be a fee of $55.00.
  2. Inter-borough pickups will incur an additional charge of $200.00 per bus per borough.
  3. We are not responsible for typographical errors on contracts or brochures.
  4. Driver gratuities are not included in the price of tours.
  5. Sleeping Accommodations:
    Single Room – One person one bed
    Double Room – Two persons two beds
    Triple Room – Three persons two beds
    Quad Room – Four persons 2 beds. Example: One adult and one child in a room would be considered at a single rate for adult plus the child rate, two adults and two children in a room would be considered at a double rate for adults plus child rate for 2 children.
  6. In the event of last-minute changes by client up to 7 days prior to trip date.  Example: Adding passengers or changing itinerary, there will be a $100.00 administration fee added and payable at time of change.

DEPOSITS

An origination fee of $500.00 is levied on all cancelled contracts regardless of date.

Multi-Day Tours – The fee is $1000.00. Special trips and or events, (Sight & Sound, Cruises, Broadway Shows, Concerts, Lobsterfest, Seafood fest, etc.) the cancellation fee will be higher.

Cancelation Within 45 days – There will be a $2500.00 fee per bus. Multi-Day tours will be  $3500.00 per bus.

Cancelation Within 14 days – If tours are cancelled within 14 days of your trip all monies will be forfeited. Any payments made to hotels are non-refundable as well as any Lobster Fest, Crab Fest, Seafood Fest, Concerts, Cruises, Sight & Sound and Broadway Shows.

ONLINE & DIGITAL PAYMENTS

A 3.25% Processing fee will be adding to your payment.

E-MAILS WILL NOT BE ACCEPTED AS A FORM OF CANCELLATION ONLY A PHONE CALL TO OUR OFFICE WILL BE ACCEPTED

Amazing Destinations complies with USDOT Hours of Service A driver can’t drive more than 10 hours in a 15-hour day without 8 hours off duty. Please advise us in writing if you will require a 2nd driver. Our drivers will not exceed USDOT Hours of

Service and will stop driving until legally allowed to resume. There will be additional charges if a 2nd. driver is needed. Overtime will also be charged if your driver is out of hours and can’t continue

WE OFFER TRAVEL PROTECTION INSURANCE, ASK YOUR SALES REPRESENTATIVE FOR MORE INFORMATION

 

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Read Our Reviews

Amazing Destinations, LTD is rated 4.88 out of 5.0 stars based on 25 review(s).

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Good Afternoon, I want to take time to say Thank You for all you have done for myself and the Seniors here at Highbridge Garden Senior Center. We had a great summer and I hope things will continue. Steve And Cathy you guys are the best!Ó N. Smith Highbridge Garden Senior Center

- N. Smith

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Amazing Destinations is the best. They work with you in all ways possible to make sure you have a great trip. They have top of the line buses n driversÉ After working with Cathy n Steve you will have gained new friends besides. K. Giannone St. Adalbert

- K. Giannone

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We finally went on our Group Bus trip to Sight & Sound Theater to see Queen Esther this past weekend, we had cancelled this trip due to Covid and our church group of 37 were extremely excited to get back on the road and Amazing Destinations came through for us. Amazing Destinations had every COVID-19 measure in place to ensure a safe experience from the time the Bus arrived to restaurant and theater. B. Simpson First Baptist Church

- B. Simpson

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Our family of 28 total passengers wanted to get out and travelÉ we called Amazing Destinations and they put together a fabulous day trip for usÉ Hand sanitizer was available for all of us. We felt extremely safe on the busÉ I will continue to use Amazing Destinations for all future travel plans. Thanks to Cathy you are amazing. M. Jones Custom Family Tour

- M. Jones

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Cathy, Hi Cathy! I just wanted to thank you Ð we had a great trip! Students and teachers all had a blast. On another note, I wanted to say how happy I was in particular with the bus company, especially my driver Benitio. I have an infant at home that I am breast feeding. He gave me full range of his busÉ and was very accommodating. We will talk next year! Thank you! T. Johnson Assistant Principal

- T. Johnson

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Good morning, Thank you again for another wonderful trip. Everything was flawless as always and everyone had a great time. Looking forward to more trips in the future. D. Stewart St. Paul's Community Church

- D. Stewart

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Hello Cathy,É Thank you again for booking us to see Moses, all our guests were very pleased. So now we want to see DanielÉÓ Destination: Sight & Sound Theatre H. Smith Church of the New Vision

- H. Smith

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Good afternoon, The trip was planned perfectly as far as timing and logistics were concerned. The activities were great and kept the attention of the students. Plenty to eat for all and some fun with the educational aspect, we greatly appreciated the organization from your company and look forward to the other trips we have booked with you! Sybil Harry S. Truman H.S.

- Sybil

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Hi Steve, The restaurant was nicely set up and they were ready for us even though we were a little early... Kudos to the bus driver, Jesse. His service to our seniors was excellent. The play was great so much so, that one of the stars came on board our bus before we left to thank us for coming and how much they enjoyed our being there. Looking forward to our trip in September! Ruth 55+ Club

- Ruth

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Cathy, The kids had a great time and it was a good experience for all. The drivers were efficient and very kind to the kids. They were always on schedule and very safe. The school is very happy and we are already talking about Boston in the fall. A. Murry Bergtraum H.S.

- A. Murry

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On behalf of the seniors from Fred Samuel Resident Association, Inc and the Upper Harlem seniors, Ôthank youÕ for a glorious trip. We were most impressed with the bus ride there and back (with Abraham our driver) and the service that you provided us throughout the contract and beyond. We look forward to working with you again next year.Ó D. Blackwell Fred Samuel Resident Association, Inc.

- D. Blackwell

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Good afternoon Cathy, Our group had such an amazing time. Thank you so much for such a smooth, fun trip. We will definitely be using Amazing Destinations in the near future.Ó J. Garcia Selfhelp Community Services

- J. Garcia

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On time and on schedule

- Kevin O’Keefe

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Timely and professional service!!

- Jennifer Mitchener

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Cathy, The kids had a great time and it was a good experience for all. The drivers were efficient and very kind to the kids. They were always on schedule and very safe. The school is very happy and we are already talking about Boston in the fall. Thank you very much! A. Pajares

- A. Pajares

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Hi Cathy! I just wanted to thank you - we had a great trip! Students and teachers all had a blast. On another note I wanted to say how happy I was, in particular, with the bus company especially my driver Benitio. I have an infant at home that I am breast feeding. He gave me full range of his bus so that I could pump. He took his stuff and napped on one of the other guy's busses, showed me how to work the door and was very accommodating. We will talk next year! Thank you! T. Johnson

- D. Boody

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Dear Steve and Cathy, Before I begin my day here, I just had to take a moment to thank you for a LOVELY Trip. The buses were absolutely Gorgeous, the food on the boat was somewhat better than last year, the music was so much better, we danced and danced. Everyone complimented me on this trip even when I went to church yesterday. I really enjoyed this this year, and I am certain they will talk me into doing this again next year, but we must have the SAME BUSES. Thank you both for making this trip a TOTAL SUCCESS, can’t wait to plan our next adventure. Diana

- Diana

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Cathy, Marie is elated at how well everything went! We had a great time and everything worked out perfectly. The bus driver and tour guide were fabulous. We are looking forward to our next trip in October. Thank you so very much. Beth

- Beth

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Good morning Steve, Thanks for an excellent trip, not one problem. The bus and driver was top notch. The driver was one of the best I have encountered during my forty odd years of coach traveling. Four stars for Amazing Destinations! Thanks and have a great day. R. Scotto

- R. Scotto

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Hi Cathy, Just an update of our trip to Holiday Hills. We had a ball and my seniors had a wonderful time, Our driver Henry was the best and we are requesting him for our September 17th trip to MT. Airy Casino. We already spoke to him and he said he would be more than happy to be our driver. Please see what you can do and I will remind you ahead of time. Again thank you for all your help with our trips. We still want to go to Villa Roma in December. Have a wonderful day. Thank you, D. Johnson

- D. Johnson

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Hello Steve & Cathy, Hope all's well. Just a short note to thank you for all you've done to make our Lake George trip enjoyable. You are the best.....courteous, reliable, and accommodating. ...all in all, everything was great. Our driver Kevin was very nice. Again, thank you and we are certainly looking forward to doing more business with you next year. Best regards, C. Springer

- C. Springer

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Hi Cathy hope all is well! Everyone had such a wonderful time yesterday during the Joseph trip. Now that we have finished with this trip, I would like to get information regarding the Samson show. Also, with the response being so great from this trip, I'm actually considering booking two buses if that's at all possible. Looking forward to hearing from you. Best wishes, Arianny

- Arianny

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Good Afternoon, Just wanted to let you know...on behalf of my staff, students and parents...THANK YOU!! We had an INCREDIBLE TIME in Washington DC! The drivers were very respectful and courteous to all our needs. Our parents and students really enjoyed the food and hospitality at Golden Corral. Mr. Scott the tour guide, truly enhanced the experience of the tour with his knowledge and friendly nature. We must, must do it again! Next yea, we are thinking about touring Philadelphia! Once again, Thank You! R. Peay

- R. Peay

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Good evening Steve and Kathy, I just wanted to say a very big 'Thank You'!!! Our trip was truly 'AMAZING'. From beginning to end the trip was awesome. Our driver, Mr Benito arrived on time and was perfect through out the trip. He drove with ease and got us to all of our destinations on time. The bus was perfect and everything we discussed was given to us. Our group had a beautiful time at the museum and the MLK memorial. Our tour guide Ms. Lynette was awesome. Her knowledge of Washington DC was phenomenal. As a first time trip planner you both helped me plan a trip that was just awesome. A great time was had by all. Even when we had a little 'bump in the road' you both made it your priority to contact me and the restaurant and speak on our group's behalf to solve the problem and to apologize for the restaurant's error. I really want to thank you both for that. Sincerely, D. Brewster

- D. Brewster

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Hi Cathy & Steve, A great big 'Thank you' to both of you for working with me and organizing my weekend getaway to the Baltimore Crabfeast on July 29-30. We had a blast!!! From beginning to end, everything was wonderful. The bus, the hotel, the service. You guys rock. I definitely want to book the trip again for next year. As soon as you get your dates and rates for next year, please let me know so that I can start early. Thanks again. V. Proctor

- V. Proctor