Frequently Asked Questions

If You Have Questions, We Have Answers!

General

How long have you been in business?

With a long-standing presence in the travel and tour industry, Amazing Destinations has been helping people discover incredible destinations since 2007.

How much experience do you have in the Travel Industry?

With our 35+ years of experience in the travel and tour industry, we ensure that every customer receives superior service. We’ve been honored to serve and send over 450,000 travelers to amazing destinations!

How many seats are on a bus?

Depending on the size of the bus, the number of seats can range from 24 to 56-passenger coaches. Please see our Fleet page for further information.

Are your buses wheelchair accessible?

Yes! Please note that every wheelchair requires a space of four seats. Please see our Fleet page for further information.

Do your buses have bathrooms?

Yes! Coaches from 40-passengers and up will have bathrooms. Please see our Fleet page for further information.

What types of buses do you have?

We only provide the latest models of buses, which are fully equipped to ensure your safety and satisfaction. Features and amenities can include:

• Bathrooms
• Charging outlets
• Wi-Fi

Please see our Fleet page for further information.

Can we bring food or drinks on the bus?

We allow bottled water and wrapped snacks to be carried in a bag.

Do your buses have charging outlets?

Yes! Half of our fleet is equipped with charging outlets. Please specify a preference, if preferred, when booking your trip. Please see our Fleet page for further information.

Do your buses have Wi-Fi?

Yes! Most of our fleet offers Wi-Fi. Please specify a preference, if preferred, when booking your trip. Please see our Fleet page for further information.

Do your buses have video capability to watch a movie?

Yes! Most of our fleet has video capability. Please specify a preference, if preferred, when booking your trip. Please see our Fleet page for further information.

Motorcoach Tours & Trips

Where are your tour departure locations?

Groups will be picked up at their desired location and dropped off at the same pickup location.

What is your cancellation policy?

Please refer to our Terms & Conditions, under ‘Cancellations.’

How many bags am I allowed to take with me?

1 bag per person is allowed.

How far in advance should I arrive before departure?

Your departure time will be provided during your final booking confirmation.

What size beds do normal accommodations include?

Single Room – 1 Queen/King bed, Double Room – 2 Queen beds.

Are gratuities included in the price of my tour package?

All Gratuities are included except for bus drivers.

Charters

When should I book my bus?

Contact us and let’s chat about your preferred travel destinations and dates. We’ll be sure to recommend the best booking times and dates to meet all of your travel and scheduling needs.

What size buses do you have?

Our Fleet ranges from 24 to 56-passenger coaches. Please see our Fleet page for further information.

Cruise Tours & Trips

Where are your tour departure locations?

Groups will be picked up at their desired location and dropped off at the same pickup location.

Is it safe to leave my car at one of your departure locations?

Please plan ahead when driving to your departure location. If needed, street or garage parking will be your responsibility.

What is your cancellation policy?

Please refer to our Terms & Conditions, under ‘Cancellations’

How may bags am I allowed to take with me?

1 -2 bags per person is allowed.

How far in advance should I arrive before departure?

Your departure time will be provided during your final booking confirmation.

Are gratuities included in the price of my tour package?

Each tour listing on our website will provide information regarding gratuities. Please Contact us to confirm any details.

Casinos

Are children under 18 allowed on casino buses?

No children under 18 are allowed.

Is my ticket refundable?

Please refer to our Terms & Conditions, under ‘Cancellations’

Do your buses run on Holidays?

Please call for more information regarding bus availability during holidays.

Safety

Do your buses have seat belts?

About half of our fleet offers seat belts. Please specify a preference, if preferred, when booking your trip. Please see our Fleet page for further information.

Are masks required?

Please refer to your contract regarding mask requirements.

What if there is an emergency and the office is closed?

In the unlikely event of an emergency, special contact numbers will be provided on the day of your trip.

Ask A Question

Have A Question Not Covered In Our FAQ?

    Let Us Create An Amazing Destination Just For You!

    Let's chat

    We’d love to get to know you and learn more about what’s important to you? Contact us.

    Destinations & Activities

    Dreaming of going somewhere or doing something special? We’re here to help!

    A custom plan

    We’ll create a custom travel plan just for you!

    Have a great time!

    Sit back and relax. Leave all the details and driving to us!